Industry: Property Management / Real Estate
Location: Atlanta, GA
Required Skills: REQUIRED SKILLS, EDUCATION AND EXPERIENCE › Proven business development success with 7 to 10 years of real estate brokerage, consulting, construction or development, property or facility management, ideally on a national platform. › Professional designations (FM, CPM, etc.) or industry association participation in IFMA, etc. › Conversant in concepts associated with real estate financial analysis and negotiations, operations, maintenance, facility management, accounting, financial reporting. › English fluency, with excellent oral, written communication and presentation skills, with superior interpersonal skills. › Comfortable interviewing and presenting to top corporate executives. › Capable of working and achieving goals independently, as well as being a strong collaborative partner in a larger team of highly motivated brokers, consultants and professionals. › Demonstrated ability to establish, grow and manage relationships of trust and respect with clients, vendors and colleagues. › Strong critical thinking skills and ability to work under tight deadlines in a multi-task environment where excellent quality is required. › Able to convert client objectives into a strategic plan and implement the plan to achieve the desired outcome. › Demonstrated ability for creative thinking, problem solving and innovation. › Highly motivated with strong work ethic, propensity for action and continuous improvement. › Bachelor’s degree from a four-year college or university. › Travel required from 10 to 20%
Education: Bachelors preferred
Salary: Base salary and incentive compensation, based on effectiveness and revenue generation. Attractive healthcare benefits, vacation plan, 401k and expense policy.
The Atlanta-based Facility Solutions (CFS) team provides facility management, maintenance, project management, and other related services to corporate facilities, portfolios, campuses, and other owner occupied or single tenant locations throughout the U.S.
The Business Development and Relationship Manager is responsible for all business development activities to identify and secure new FS clients; as well as managing client relationships and overseeing project execution from inception through completion. The successful candidate will co-manage the facility management team along with other senior executives to execute on all work and ensure optimum service delivery. He/she will also coordinate turn-key, facility management implementation that minimizes investment and operating costs and mitigates risk.
Other members of the FS team will support project implementation by overseeing operations, analytics, preparing detailed financial reports, operating cost studies, and managing team performance, managing performance metrics, etc.
The Business Development and Relationship Manager will have primary responsibility for all national marketing and sales activities. This includes identifying companies to target, coordinating telephone canvassing, completing regular business development trips to conduct meetings with prospective clients, and interfacing with other Company groups such as Corporate Solutions, Brokerage, Supply Chain and Logistics Consulting to coordinate business development efforts. Once an opportunity is identified, the BD officer will develop and execute the strategy to secure the business, including responding to RFP’s, helping write proposals and making in-person presentations. These activities will be supported by the VP of Facilities and the Marketing Manager.
There is significant interaction with Company professionals as well as executives of client firms. The Business Development and Relationship Manager operates independently in marketing and sales functions but is supported by the entire FS team.
SPECIFIC FUNCTIONS AND RESPONSIBILITIES:
› Aggressively market FS capabilities and develop a deep pipeline of prospective clients.
› Participate in in-person and/or online meetings with clients to qualify prospects, gather information to support proposal development, define FM requirements, prepare marketing proposals and deliver sales presentations.
› Create FM strategy to transition new accounts and implement operational plans for new clients. Takes ownership of quality and schedule to ensure deadlines are met.
› Negotiate FMA and fee structures with prospective clients, working in conjunction with the Company legal team.
› Take a leadership role as required to support FM accounts, and manage, direct and develop staff.
› Lead by example, provide employees with encouragement, coaching, feedback, training and skill development.
› Foster an atmosphere of open communication, respect, mutual support, flexibility, continuous learning and commitment to business goals and customer needs to fulfill the company vision.